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Legal & Compliance

Information about privacy, confidentiality, access to records and the legal responsibilities of Cathryne Baird Educational Psychology.

Privacy & Confidentiality

Protecting personal information and maintaining professional confidentiality are important parts of providing psychological services.

Personal information is handled in accordance with applicable South African legislation, including the Protection of Personal Information Act (POPIA), and relevant professional confidentiality requirements.

POPIA Privacy Notice

The POPIA Privacy Notice provides detailed information about how personal information is collected, used, stored, shared and protected when providing psychological services and administering the practice.

This includes information relating to appointments, therapy, psychological assessments, clinical records, confidentiality, information security and individual privacy rights.

The notice is relevant to clients, parents, caregivers and website visitors. A copy may be requested using the contact information provided on the website.

PAIA Manual

The Promotion of Access to Information Act (PAIA) provides a framework for requesting access to records held by private bodies, subject to applicable legal requirements.

The PAIA Manual explains the process for requesting access to information, the types of records held and the applicable procedures.

For further information about the PAIA Manual or assistance with an access-to-information request, please get in touch using the contact details provided on the website.

Your Privacy Rights

Subject to applicable legal requirements, individuals may request access to personal information held about them, ask for inaccurate information to be corrected, object to certain processing activities or request deletion where legally permitted.

Requests concerning psychological records are considered in accordance with professional confidentiality obligations, recordkeeping requirements and the rights of other individuals whose information may be involved.

Further information about privacy rights and complaints is available from the Information Regulator of South Africa .

Requesting Documentation

If you would like to request a copy of the POPIA Privacy Notice or enquire about the PAIA Manual, please email info@cathrynebaird.com .

Please indicate which document or information you require so that your enquiry can be directed appropriately.

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